USAA Real Estate

  • Assistant Manager Process Accounting

    Job Location US-TX-San Antonio
    # of Openings
  • Company Overview

    Acquiring, developing, financing and managing quality real estate investments since 1982, USAA Real Estate provides superior returns investing across the risk spectrum, with expertise in office, industrial, multi-family, retail and hotel assets. Investing for the USAA membership and aligned with more than one hundred investment partners across the world, we maintain an “Investor First” mindset with a significant co-investment in all programs. As the real estate investment management arm of USAA, a leading financial services company serving military families since 1922, USAA Real Estate has achieved a track record of success living up to the high standards set at USAA and sharing its culture. USAA’s balance sheet puts us in a position of strength – well capitalized to invest in multiple strategies. This is a distinct competitive advantage. USAA Real Estate is headquartered in San Antonio, Texas.

    Job Description

    The Assistant Manager Process Accounting is responsible for developing a thorough understanding of accounting processes, to include, updating documentation, performing critical analysis, making recommendations for improvements, leading implementation of approved changes and otherwise managing assigned processes and training of business users in the accounting team. 


    Essential Duties:

    • Develop a thorough understanding of accounting processes (such as the Investment Management module, CAM, Fixed Assets, Budgets), to include:
      • Creating and/or updating documentation
      • Performing critical analysis
      • Making recommendations for improvements
      • Leading implementation of approved changes
      • Managing assigned process improvement projects
    • Share knowledge of the accounting processes with all stakeholders and conduct coaching and training as appropriate.
    • Gather information, solicit ideas, analyze gaps, prioritize potential projects based on management objectives, identify “quick wins” and recommend process enhancements or changes to drive efficiencies.
    • For smaller projects, build project plans, timelines, roadmaps, and/or workflows based on input from stakeholders.
    • Support implementation teams through implementation of adopted recommendations.
    • Assist with and/or develop protocol to ensure back end system changes, program code modifications, or software updates comply with internal policies, audit controls, and regulatory requirements.
    • Recommend new and/or enhanced reports, prepare requirements and work with report writers to create. Validate the reports and refine with report writer until ready for the end-users to test and implement.
    • Develop and continuously maintain a deep understanding of the Yardi system.     
    • Collaborate with internal and external customers, other accounting team members, IT, asset managers, portfolio managers, property managers and all necessary departments to successfully complete assigned process improvement projects. Utilize effective communication skills to facilitate team building, compiling and tracking of project tasks, and act as a “change agent” in support of improvement initiatives.
    • Ensure prompt resolution of issues that arise post-implementation of process improvements.
    • Develop a solid understanding of the accounting processes for the assigned process improvement projects in order to be viewed as a valuable resource for those respective projects.
    • Keep abreast of new industry developments, regulatory changes, management requirements, accounting system updates, accounting procedures, etc.
    • Provide guidance on appropriate accounting processes to complete the task at hand.
    • Track project progress, collect metrics, assess project ROI (Return on Investment), and prepare reports to communicate results.
    • Assist with special projects, perform other accounting tasks to support other accounting teams, and other related duties as may be assigned.


    At USAA Real Estate our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, USAA Membership eligibility, educational and professional designation assistance, business casual dress attire and much more! Qualified applicants must successfully complete a pre-employment background and drug screen.  The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


    USAA Real Estate Company is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.


    Minimum Qualifications

    • Bachelor's Degree in Accounting.
    • 5+ yrs. process or real estate industry accounting experience with at least 2 of those years in fund accounting, strongly preferred. Solid fundamental accounting skills with strong consolidation, fund, and equity investment accounting experience.
    • CPA or CPA candidate strongly preferred.
    • Strong Yardi and Excel skills.
    • Strong organizational skills to keep process enhancements and/or projects documented and up-to-date.
    • Ability to think “out-of-the-box” to transform legacy processes to be more efficient and standardized.
    • Proponent for change where change is warranted.
    • Demonstrated experience collaborating on teams and ability to build solid relationships.
    • Flexibility in adapting to changes in task prioritization.
    • Strong analytical, oral communication, and technical writing abilities.
    • Qualifications may warrant placement in a different job level.


    Physical Requirements:

    • Regularly required to sit for extended periods of time; frequently required to stand, walk, and use business equipment daily such as computer, copier, fax, telephone, etc.; frequently required to reach overhead, bend, and lift objects of up to 25 lbs.
    • Ability to handle stress caused by multiple priorities, and other unforeseen situations associated with the organization.
    • Eyesight and hearing must be correctable to standard level.
    • Eyesight and hearing must be correctable to standard level.


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