USAA Real Estate

IT Systems Analyst

Job Location US-TX-San Antonio
# of Openings

Company Overview

Acquiring, developing, financing and managing quality real estate investments since 1982, USAA Real Estate provides superior returns investing across the risk spectrum, with expertise in office, industrial, multi-family, retail and hotel assets. Investing for the USAA membership and aligned with more than one hundred investment partners across the world, we maintain an “Investor First” mindset with a significant co-investment in all programs. USAA Real Estate has achieved a track record of success living up to the high standards set at USAA and sharing its culture. USAA Real Estate is headquartered in San Antonio, Texas.

Job Description

The IT System Analyst will administrate, support, document, analyze and troubleshoot the Yardi, AvidXchange, and other real estate application platforms.


Essential Duties:

  • Manage daily accounting and operational support requests regarding Yardi
  • Manage Yardi and Avid user security, roles and menus.
  • Provide technical assistance to Yardi and Avid users.
  • Project manage, test and document Yardi upgrades.
  • Manage Yardi custom report process.
  • Key holder of accounting and performance data for import and export of database data as necessary (interfaces, projects, etc).
  • Ability to correlate the use of Yardi to business objectives and procedures in order to streamline workflow.
  • Manage data extraction and analysis for Internal Risk and Compliance Self-Assessment for Yardi and Avid.
  • Manage External data extraction and analysis for External Audit for Yardi and Avid
  • Gather and analyze various user and system requirements. Provide prompt issue resolution.
  • Document and roll out new processes, provide training, and share knowledge.
  • Performs data mapping and conversions.
  • Performs system and business process reviews and other service reviews and makes recommendations on best practices.
  • Work collaboratively with diverse multidisciplinary teams across multiple geographic regions and contribute to process development and best practices. 
  • Stay abreast of technological trends, continue developing business knowledge and expertise.
  • Additional responsibilities as assigned.


At USAA Real Estate our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, business casual dress attire and much more! Qualified applicants must successfully complete a pre-employment background and drug screen. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


 USAA Real Estate is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.


Minimum Qualifications:

  • Bachelor’s degree or equivalent experience plus 3+ years of Yardi or other accounting software.
  • Advanced Excel skills.
  • General knowledge of financial and accounting concepts. Familiarity of accounting.
  • Forward thinking with the ability to leverage the system to formulate an appropriate course of action in addressing asset management and operational efficiencies.
  • Experience working in software support and system administration.
  • Qualifications may warrant placement in different job title.


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